Return & Refund Policy

At OKA SUPPLY LLC, we strive to ensure customer satisfaction with every purchase.

Returns

Customers may request a return within 30 days of receiving the product. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used or damaged products

  • Items returned without original packaging

  • Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within several business days.

Shipping Costs

Customers are responsible for return shipping costs unless the product received is defective or incorrect.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately so we can resolve the issue.

For return requests or questions, please contact us at Okasupply.llc@outlook.com.